Unified Communications

Unified Communication is a process that every communicational means, devices and media are integrated in. It makes possible for the users to get into contact with anyone, anywhere in real time. So, it is a set of technologies that automates and unifies human and device communications in a common context and experience.

The aim of the unified communications is to optimize business procedures and strenghten the communication between the parties with simplifying the process by reducing latency, managing flows, and eliminating device and media dependencies.

Users can send a message on one medium and receive the same communication on another medium.

Unified communications refers to both real-time and non-real-time delivery of communications based on the preferred method and location of the recipient.

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