VoIP Routing Explained

Voice over IP routing is a term for the set of call routing rules that manage calls through a VoIP communication system. When defining VoIP routing, you can create ring groups, give permission to and restrict calls and define rules for the incoming, outgoing, internal, external, local and international calls as well, exactly according to your purposes.

Figure 1 - VoIP Routing explained

There are several call types that are useful to know:

• internal (when two extension communicate within the enterprise)
• external (when one extension and an outside number or IP address communicate)
• incoming (when the call is received)
• outgoing (when the call is initiated)
• local
• international

• creation of ring groups (you can organise the individual extension numbers into groups and define further rules for the groups, in this case all the extensions will work according to the group's rules)

• restrictions (you can make restrictions for individual extensions and for groups as well, with permitting or forbidding the incoming, outgoing, internal, etc. calls for each)

• call forwarding (you can define it if one or the other extensions are busy, the call can be forwarded to another extension or any of the extensions within the group, send a busy signal to the caller etc.. The list of the possible options is almost endless)

• all that was mentioned above can be done to multimedia communication as well

Ozeki Phone System XE is the key to have a communication system that works perfectly: with Ozeki Phone System XE, you can define all the VoIP routing rules that you may need to be ready for every chance, keep your communication expenses low and to make your business work easy.

To get more information about call management and the high technology that Ozeki Phone System XE provides you, please take look at the pages that will inform you:

• VoIP Monitoring Explained
• Call Termination Explained
• GSM to VoIP Gateway Explained
• What is Dial Plan?