On request, we can help you over
the Internet using a remote desktop
application. We can use Teamviewer, VNC,
Remote administrator, Microsoft remote desktop (mstsc)
or any other software you prefer.
To request support, you can send us an
e-mail containing the login information
with a suggested appointment date and time
for the support session!
The e-mail address is firstname.lastname@example.org
During support sessions, we
prefer to communicate using Skype. Please
send us your Skype name if you