SendDTMF

The SendDTMF command is used to send a DTMF message to a participant of the conversation. The target can be the caller, the callee or all participants. This can be useful in case of IVR systems. You can see how to use this command in a HTTP request and what HTTP response you will get from the phone system (Figure 1).

senddtmf application example
Figure 1 - SendDTMF Application/XML example

Request parameters

Parameter name Value Description Mandatory
command string value, SendDTMF Specifies the type of the HTTP API command. Yes
CallId string value,
e.g. H2Wwb
The call ID of the call you want to run the SendDTMF method on. Yes
Party string value,
caller, callee or all
The destination party to send DTMF signals to. Yes
Keys string value,
e.g. 01234#
They keys in the DTMF signal. Yes
These parameters are only required if office user authentication is set in the HTTP API:
Parameter name Value Description
Username string value,
e.g. user1000
This is the username of an Ozeki Phone System office user.
Password string value,
e.g. mypassword12
This is the password belonging to the username.

Response parameters

Parameter name Value Description
Code int value
(200, 300, 301, 302, 303, 601)
Returns the status code of the response. For more infromation go to the status code reference page
Message string value,
e.g. Command successfully executed
Returns the description of the response code. For more infromation go to the status code reference page

How to use it?

Step 1: Make a call between two extensions. Use ListActiveCalls command to find the call ID of the call you want to send a DTMF message to. You can find the CallId in the response, between one of the <CallId></CallId> nodes.

Step 2: Send a DTMF message using a HTTP request as seen in the picture above. Paste the call ID you found in Step 1 in the CallId parameter of the request.

More information