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Ozeki Call Centre Client With CRM Functionality can be used to manage all the most important customer information and communication history in most effective way facilitating the call centre work. In addition, it can be freely modified according to your specific needs. Installation takes less than 10 minutes and usage is pretty simple.
For a better understanding, please watch our video tutorials:<
In order to use Ozeki Call Centre Client With CRM Functionality, you need an Ozeki Phone System XE installed on your PC. Installation is really quick and easy, just follow this step-by-step video guide.
After you have installed our software PBX successfully, you need to connect some outsides lines and extensions.
For using Ozeki Call Center Client With CRM Functionality, you need to install an API Extension that can be used to accept a client connecting through the Ozeki Phone System XE API. By using the API, you can easily improve your call center. Watch the following video guide that presents how to install the API extension quickly.
The following video tutorial demonstrates how to install any of the Ozeki Example Projects in less than 5 minutes. The video uses the example of Ozeki Broadcast By Phone, however the steps are exactly the same in case of all Example Projects. Take a look at the video and install Ozeki Call Centre Client now.
For using Ozeki Call Centre Client With CRM Functionality, you need to start the server then the client application at first. This video describes what account details should be given and after login how you can add new customers into your CRM system. Watch the video guide and discover how easy it can be to manage the customer interactions.
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